At Straub Design, we serve customers worldwide and provide solutions across a variety of industries. We understand that equipment downtime affects our customers’ productivity, so we act quickly to resolve your service or parts needs.
Machine down parts orders will ship the same day if received before 3:00 pm CST. Regular urgency parts orders will ship the next business day. If you have a service request or need help troubleshooting issues, call us at 952-546-6686.
Finding and ordering parts is easy! If you know the exact part you need, you can use the form below or email parts@straubdesign.com with as much of the following information as possible:
• Part number
• Machine model number
• Serial number
• Photo of part
• Number of parts you want to order
If you do not have part information available or are unsure what part you need, please contact your dedicated project manager or our service team at 952-546-6686 or parts@straubdesign.com. They will help determine and order the replacement parts you need.
Downtime costs you money. How often should you replace parts, and is it important to keep stock on hand? Every tape application machine and system has a unique design. The specific machine run time and environmental factors determine how often you may need to order replacement parts.
Contact one of our parts and service team members for recommendations on frequently used replacement parts for your specific machine.