Request Service Support

Refurbished. Upgraded. Ready for What’s Next.

Sticking with you since 1972

We offer support to our customers for the life of their equipment. If you’re experiencing an issue or have a question, submit the form below so we have your details on file—then give our support team a call for immediate assistance.

    Contact Information
    Service Information

    An International Network of Support
    Because every production minute counts

    Our Straub Design service team provides start-up, training, and troubleshooting support, backed by a trusted network of distributor partners worldwide. Wherever you’re located, help is close by—so downtime stays to a minimum.

    Contact us to find support near you:

    International Representation

    • Austria
    • Belgium
    • Canada
    • France
    • Germany
    • India
    • Netherlands
    • Portugal
    • South Africa
    • Spain
    • Switzerland
    • Taiwan
    • United Kingdom
    United States

    Alabama
    Arizona
    Arkansas
    California
    Colorado
    Connecticut
    Delaware
    Florida
    Georgia
    Idaho
    Illinois
    Indiana
    Iowa
    Kentucky
    Louisiana
    Maine
    Massachusetts
    Michigan
    Minnesota
    Mississippi
    Mississippi
    Missouri
    Nevada
    New Jersey
    New Mexico
    New York
    North Carolina
    North Dakota
    Ohio
    Oklahoma
    Pennsylvania
    Rhode Island
    South Carolina
    South Dakota
    Tennessee
    Texas
    Utah
    Virginia
    West Virginia
    Wisconsin

    Canada

    Ontario
    Quebec
    Nova Scotia
    New Brunswick
    Manitoba
    British Columbia
    Prince Edward Island
    Saskatchewan
    Alberta
    Newfoundland and Labrador
    Yukon
    Northwest Territories
    Nunavut

    International Areas

    United Kingdom
    Ireland
    Eastern Europe
    Scandinavia
    South Africa
    China
    Hong Kong
    Taiwan
    Spain
    Portugal
    India
    Sri Lanka
    Bangladesh
    Japan
    Germany
    Austria
    Slovakia
    France
    Netherlands
    Belgium
    Switzerland

    Looking for More Support Options?

    Service Packages

    Operate with confidence through one of our service packages. From training to troubleshooting, our team is ready when you need them—no surprises, no stress.

    Order Parts

    Need replacement parts to get back up and running? Submit an order and our team will follow up promptly.

    Want to talk it through?

    Give us a call—we’re happy to answer questions and help point you toward the right solution.